FAQ

The TKL Box is a quarterly home décor subscription curated by Caroline to help you style your home with confidence each season. It’s designed to take the guesswork out of decorating by delivering thoughtfully selected pieces straight to your door — making it easy to refresh your space and create a home you love, season after season.

Subscribers also enjoy exclusive perks, including access to special sales, events, and direct design support through The TKL Hotline.

Each TKL Box is filled with handpicked décor and lifestyle pieces chosen specifically for the upcoming season. You’ll discover a mix of seasonal home accents, thoughtfully curated products from small and local brands, and special extras that make styling your space simple and inspiring.

Every box may also include exclusive coupons to shop and support other small businesses — giving you even more ways to refresh your home while uplifting the community.

We love a little surprise! While we may share hints or sneak peeks leading up to each launch, the full contents of The TKL Box are revealed when it arrives at your door. Each piece is thoughtfully curated for the season, so you can trust it will be beautiful, cohesive, and ready to style in your home.

Every season brings a new mood — and your TKL Box will reflect that. Whether it’s fresh textures and airy tones for warmer months or rich layers and cozy details for cooler seasons, each box is curated to capture the essence of the moment and make styling your home feel effortless.

The TKL Box is currently sold out, but we’d love for you to join us next season. Sign up for our mailing list to receive early access and release details. Because each box is thoughtfully curated in limited quantities, subscriptions are offered on a first-come, first-served basis.

The TKL Box is priced at $215 CAD (plus applicable taxes, and shipping for orders outside of Canada) and includes over $350+ CAD worth of curated home décor and lifestyle items each season.

For customers outside of Canada, please check your local exchange rate for the most accurate pricing.

We offer free shipping within Canada. For orders outside of Canada, shipping costs will be calculated at checkout.

Applicable taxes will also be applied at checkout.

We ship worldwide! No matter where you are, The TKL Box can arrive at your doorstep.

Shipping is free within Canada. For international orders, shipping costs will be calculated at checkout. Please note that any customs fees, duties, or additional taxes outside of Canada are the responsibility of the customer.

Shipping is free within Canada. For international orders, shipping costs will be calculated at checkout. Please note that any customs fees, duties, or additional taxes outside of Canada are the responsibility of the customer.

• Fall: September – October

• Winter: November – December

• Spring: February – March

• Summer: May – June

Dates are approximate and may vary slightly.

You can cancel your subscription through your online portal at least 30 days before the next billing date.

Alternatively, you may defer your subscription once per year. For details, please contact us at hello@topknotliving.com.

If an item arrives damaged, please email hello@topknotliving.com within 30 days of delivery. We’ll work with you to provide a replacement if applicable.

Occasionally, shipping may take longer than expected due to carrier delays or high volume periods. We appreciate your patience and will keep you updated if any delays occur.

The Box Boutique is your chance to shop highly curated favorites from past boxes, giving you the opportunity to add more of the pieces you loved. Please note that not every item from previous boxes will be available — only select limited-edition pieces are offered. Subscribers get exclusive early access before these items are released to the public, making the experience truly special and curated.

Subscribers enjoy exclusive early access, allowing you to secure sought-after pieces from previous boxes before they’re available to everyone else.

The Box Boutique is updated periodically with new limited-edition pieces. The TKL Box subscribers are notified by email first, giving them early access before the items are released to the public. Once the subscriber-only period ends, we’ll notify our mailing list so everyone has a chance to shop remaining items.

Yes — every piece in the boutique is offered in limited quantities. Once an item sells out, it it will not be restocked, making each piece truly special and exclusive.

After subscribers have had early access, any remaining items are made available to the public — note that quantities remain very limited.

Shipping is calculated at checkout. Free shipping promotions do not apply unless otherwise stated.

All boutique purchases are final sale. We cannot accept returns or exchanges, so please review your order carefully before completing your purchase.