Upon payment and order completion, you will receive a confirmation email from us that includes your order number and details about how to contact us if you have any questions! This means we have received your order and are now working to fulfill and ship the products.
Currently we ship to Canada and continental USA. If you live outside of these countries, contact us at email@example.com for a custom shipping quote and to confirm that we are able to ship to your location prior to ordering.
We work to ship our stock orders within 3 to 4 business days of your order confirmation. Keep in mind that shipping is in addition to the listed time frame.
We base our shipping rates on the total weight of the products in your cart. We work to include rates that reflect those we receive from our shipping partners.
We ship most orders via Canada Post or UPS.
Detailed information about shipping can be found on our Shipping & Returns page.
The TKL Box is a quarterly subscription box filled with Caroline's favourite home decor items and more! All of the items included in the box will get your home ready for the season ahead.
In addition to the goodies in the box, subscribers will receive exclusive access to sales and events. Subscribers will also have access to The TKL Hotline, which is where they can email Caroline directly with simple design questions. Lastly, once a season, Caroline will randomly select one subscriber and offer an e-design consult for a room of their choice.
The TKL Box is filled with products that will get your home ready for the upcoming season. It includes items that are exclusive to the box, which will not be available for purchase in the Top Knot Living shop. It also includes items from small/ local brands, as well as coupons that can be used in other small shops.
The fun thing about subscription boxes is that what's inside is a SURPRISE! It will feel like Christmas morning every time a box arrives on your doorstep.
Caroline carefully curates each box with things she loves to have in her home, keeping in mind the upcoming season (Fall, Winter/ Christmas, Spring, Summer).
The TKL Box is currently sold out! Join our mailing list so you don't miss the next release. Please note that quantities are limited and subscriptions are sold on a first come first serve basis.
The TKL Subscription Box is priced at $198 CAD (plus applicable taxes and shipping outside of Canada), and it's valued at approximately $300+ CAD per box.For customers outside of Canada, please check your exchange rate.
We are offering free shipping within Canada. Shipping outside of Canada will be calculated at check out.
Applicable taxes will also be applied at check out.
You may change your shipping address 30 days prior to shipping. You will receive an email reminder that the following season's box will be charged to the credit card on file.
We are offering free shipping for The TKL Box within Canada. Shipping outside of Canada is calculated at checkout. In addition, any customs, duties, and other taxes outside of Canada are not included. The customer is responsible to pay for any relaed taxes and fees.
FALL: SEPTEMBER/ OCTOBER
WINTER: NOVEMBER/ DECEMBER
SPRING: FEBRUARY/ MARCH
*DATES ARE APPROXIMATE AND MAY VARY
You may cancel your subscription in your online portal at least 30 days before the next billing date.
Alternatively, you can defer your subscription once a year. Contact firstname.lastname@example.org for more details.
If a product arrived damaged, please email email@example.com within 30 days to claim a replacement, if applicable.
Due to the pandemic, we may experience shipping delays. Please be mindful that shipping and delivery may take longer than anticipated.